Our 30-day guarantee
Sample anything from Haleworth. Should it not suit you, return it within 30 days and we will refund the full price of the item.
The promise
Return any item within 30 days of delivery, for any reason whatsoever. Refunds are issued to the original payment method within 3 business days of receipt.
1
30-day returns
For any reason, including a simple change of mind.
2
Insured delivery
Should an item arrive damaged or go missing in transit, we will replace or refund it at our own expense.
3
Secure payment
Cash on delivery or bank transfer only, with no card prepayment and no card details collected.
4
Real support
A member of our team responds at [email protected] within one business day.
How to claim
- Send an email to [email protected] along with your order number.
- We will reply with a return number and the return address within one business day.
- Send back the item; your refund is confirmed once it reaches us.
Complete terms appear on the Returns policy and Delivery terms pages.